Frequently Asked Questions
Mint Storage FAQ – Everything You Need to Know About Self Storage
Looking for affordable, secure self storage near you? At Mint Storage, we make renting a unit simple, fast, and stress-free. Below are answers to the most common questions customers ask before renting.
General Self Storage Questions
Where is Mint Storage located?
Mint Storage is conveniently located to serve customers looking for self storage near you, with easy access for both residential and business storage needs.
Mint Storage Tyler is located at (13120 TX 110, Tyler, TX 75707 Main Facility) (3718 Shiloh Rd. Tyler, TX 75707 - Satellite Facility)
Mint Storage Daphne Is located at (9059 Lawson Rd. Daphne, AL 36526)
Do you serve any other communities?
Absolutely. Thanks to our accessible location, Mint Storage is also the number one self storage choice throughout Bascom, Chapel Hill, Whitehouse, Bullard and their surrounding areas. Our Tyler, TX facility is conveniently located on TX-110, making it easily accessible from multiple directions and communities throughout East Texas. Similarly, our Daphne,AL location on Lawson Road serves the greater Mobile Bay area.
What storage options are available?
Both of our locations offer various storage unit types, including climate-controlled storage units to protect sensitive items from extreme temperatures and humidity. We also provide covered and uncovered parking spaces suitable for RVs, cars, boats, and other vehicles. Our drive-up units offer ground-level access for easy loading and unloading, while interior units provide additional security for valuable items. Unit sizes range from small 5x5 spaces perfect for closet contents to large units suitable for entire households or business inventory.
What temperature controlled units are available?
Mint Storage offers top quality climate controlled self storage units which keep your items both dry and cool. Our storage units are air conditioned which keeps your valuable items in pristine condition. These units maintain consistent temperature and humidity levels year-round, making them ideal for electronics, wooden furniture, important documents, photographs, and other sensitive belongings that require stable environmental conditions.
What vehicle parking is available?
We offer affordable outdoor parking for your RV, boat or other vehicle. Our secure outdoor areas can accommodate various vehicle sizes and types, from motorcycles and cars to large recreational vehicles. All vehicle storage areas are protected by the same security features as our storage units, including gated access and 24/7 camera monitoring.
Is drive-up access available?
Yes. Our wide aisles mean you can drive right up to your unit and park directly outside. It's the quickest and easiest way to get moved in. This ground-level access eliminates the need to navigate stairs, elevators, or long hallways when accessing your belongings, making it particularly convenient for heavy items or frequent access needs.
How do I know what size unit I need?
Our size guide tool helps you estimate the right unit size based on the items you plan to store. Generally, a 5x5 unit works for closet contents, 5x10 for a small bedroom, 10x10 for a one-bedroom apartment, and larger units for multi-bedroom homes or business storage. Our staff can also help you assess your needs during the rental process.
Security & Safe Storage
Is Mint Storage secure?
Yes—Mint Storage is designed with top-tier security features, including:
- Gated access with keypad entry
- 24/7 video monitoring that is state of the art.
- Well-lit, clean facility
Your belongings are protected so you can store with confidence.
What security features are provided by your facility?
At Mint Storage, our facilities are fenced-in and well-lit to ensure a secure storageenvironment. Entry points are protected by coded gates, allowing access only to authorized personnel. We also have 24/7 video monitoring for additional security, giving you peace of mind that your belongings are safe.
Perimeter fencing, automatic gates, onsite staff and 24/7 total security camera presence ensure your belongings are in safe hands. Our security systems maintained to provide consistent protection. The combination of physical barriers, controlled access, and camera recording creates multiple layers of security that deter unauthorized access and protect your stored belongings around the clock.
Do I need to bring my own lock?
No, a high security disc lock is provided with every move in.
Pricing, Deals & Payments
How much does a storage unit cost?
Storage unit prices vary based on size and availability, but Mint Storage is known for offering competitive, affordable storage rates.
Check our current specials online—units can sell out quickly.
Do you offer move-in specials or discounts?
Yes! We regularly offer:
- Discounted monthly rates
- Seasonal promotions
Reserve online today to lock in the lowest rate before prices change.
Can I set up automatic payments?
Yes—autopay is available so you never miss a payment or incur late fees.
Renting & Access
How do I rent a storage unit near me?
Renting is fast and easy:
- Browse available units online
- Choose your size
- Reserve or rent instantly
Most customers complete the process in under 5 minutes.
What do I need to rent a unit?
You’ll need:
- A valid ID
- A form of payment
That’s it—no complicated paperwork.
Is there a requirement for long-term storage?
Enjoy the flexibility of our month-to-month storage lease options. Whether you need storage for a short or long-term period, you can upsize, down size, or cancel your unit as needed, with no long-term commitment required. This flexibility allows you to adjust your storage needs as circumstances change, whether you're between homes, managing seasonal items, or dealing with changing business requirements.
Do you close for any holidays?
We only close on the following days: Thanksgiving Day, Christmas Eve, Christmas Day, 4th of July, Labor Day, Easter, New Year's Eve, and New Year's Day. On all other days, you can access your storage unit during our regular access hours of 6:00M to 10:00 PM. Even when the office is closed, you retain access to your stored belongings during these hours.
Can I pay my bills online?
Yes. In fact, it's the easiest way to stay up to date with your rent. Our online payment system accepts major credit and debit cards, allowing you to make payments conveniently from anywhere at any time. You can access the payment portal directly from our website, making it simple to stay current with your storage fees.
What forms of payment do you accept?
We accept major credit cards, debit cards, checks, money orders, and electronic bank transfers for both initial rental and ongoing monthly payments. Our online payment system provides the most convenient option for staying current with your storage fees, and automatic payment options are available for your convenience.
Moving & Storage Tips
What items cannot be stored?
Prohibited items include hazardous materials, flammable liquids, perishable food items, live animals, illegal substances, and items that could damage the facility or other units. A complete list of prohibited items is provided in your rental agreement, and our staff can answer questions about specific items.
Do I need insurance for my storage unit?
We strongly recommend insurance coverage for your stored belongings. Many homeowners or renters insurance policies provide some coverage for stored items, and additional storage insurance is available through third-party providers if needed.
Can I share a unit with someone else?
Storage units are rented to individual account holders who are responsible for all activity and access to the unit. While you can give others access to your unit, you remain solely responsible for all contents and compliance with facility policies.
Why Choose Mint Storage?
Customers choose Mint Storage because we offer:
- Clean, well-maintained storage units
- Friendly, responsive customer service
- Secure, modern facilities
- Fast and easy online rentalsWe don’t just rent storage—we make the entire process simple and stress-free.
Ready to Rent a Storage Unit?
Don’t wait—storage units fill up quickly, especially during peak moving seasons. Reserve your unit online now to:
- Lock in the best price
- Guarantee availability
- Move in on your schedule
Mint Storage – Clean. Secure. Simple.
